Stakeholders Communication

Yieh Hsing refers to the stakeholder groups listed in the domestic steel industry, and each division manager re-identifies Yieh Hsing's six major categories of stakeholders based on the five principles of the AA1000 SES: 2015 Stakeholder Engagement Standard: "Dependency," "Responsibility," "Concern," "Influence," and "Diverse Perspectives." The six major categories of stakeholders are: "employees," "shareholders/investors," "customers/traders/peers," "suppliers/contractors/sub-contractors," "government agencies," and "society (including communities and non-profit organizations)." For these six major categories of stakeholders, Yieh Hsing has established diverse communication channels and has long been attentive to and understanding of the issues and concerns of each stakeholder. This serves as an important reference for Yieh Hsing to implement sustainable development. The company endeavors to disclose various indicators in the yearly Corporate Sustainability Reports, allowing stakeholders to understand the Company's activities.

Stakeholders	Communication Channels	Contacts for Reply	Major Important Issues of 2023
Shareholders/investors	Regularly hold annual shareholder meetings for the investors to vote and express their opinion. Make public announcement of important information in accordance with the authority's regulation. Regularly disclose financial reports, annual reports, information regarding shareholders' meetings, etc., as well as in electronic forms for online inquiries. Regularly disclose monthly revenue on Yieh Hsing's website. A message board is set up on the company website for shareholders to express their opinions.	Spokeperson: Sen-long Chen, President Tel:(07) 611-1111, ext 502 E-mail : yh001@yheco.com.tw Deputy Spokeperson: EAssistant Vice President - Finance Tel:(07) 611-1111, ext 530 E-mail : yh002@yheco.com.tw Taipei Stock Affair Division Tel:(02) 2395-6780	Operational Financial Performance Information Security and Customer Privacy Waste management GHG emissions and Air Pollution Prevention
Government agencies	Yieh Hsing provides reports and replies to official letters in accordance with the regulation. Conducts reviews and evaluation Yieh Hsing regularly. Yieh Hsing participates in discussions, seminars, training, and forums held by the authority.	Human Resources & Administration Division Tel: (07)611-1111, ext 136 E-mail : yhi21@yheco.com.tw Electronic official letters exchange center by MOEA	Occupational Health and Safety Diversity and Equal Opportunity Labor Relations GHG emissions and Air Pollution Prevention
Customers/traders/peers	YH sends sales or technical personnel to visit and have technical exchanges irregularly. Customer satisfaction survey on products. Customer having exchanges with Yieh Hsing through visits. Information of products on Yieh Hsing's website, production process introduction, specification, and technology development. Participate in stainless steel seminars and observation tours. Peers, academic personnel visit Yieh Hsing for technical exchanges.	Oversea Operation and Sales Global Marketing & Sales Division : Tel: 886-7-6123834 E-mail : sales-yh@yheco.com.tw Domestic Operation and Sales Carbon Steel Marketing & Sales Section Tel: (07) 6123831 E-mail : yhm1@yheco.com.tw Stainless Steel Marketing & Sales Section Tel:(07) 6123832 E-mail : yhm1@yheco.com.tw Technical Division Tel : (07)611-1111, ext 123 E-mail : yhp52@yheco.com.tw	Information Security and Customer Privacy Customer Service Occupational Health and Safety GHG Emissions and Air Pollution Prevention
Employees	Establish Employees' Welfare Committee to promote employee welfare policy. Set up mailbox to receive opinions from employees. Regular employee health checkups and regular trainings on safety and health. Set up internal employee website for information on operation and activity. Employee trainings and incentives for innovative proposals.	If employee wants to learn more about rules, regulations or more, please visit the bulletin board on the Yieh Hsing's internal website.	Occupational Health and Safety Employee remuneration and benefit Labor/Management Relations Operational and Financial Performance
Suppliers/contractors/sub-contractors	Conduct meetings with suppliers, contractors, and subcontractors. Set up health and safety rules for supplier, contractor, and subcontractor. Conduct educational trainings for emergencies. Inspection on all machines. Yieh Hsing provides regular safety announcements and checkups to them.	2nd Global Marketing & Sales Section (Raw material steel billet purchase) Direct line : 886-7-6120189 E-mail : sales-yh@yheco.com.tw Purchasing Section (Purchase for material and equipment) Tel: (07)611-1111, ext 520 E-mail : yhm062@yheco.com.tw Industrial Safety and Health Room Tel: (07)611-1111, ext 550 E-mail : yhm51@yheco.com.tw	Information Security and Customer Privacy Supplier Management Operational and Financial Performance Integrity Management
Society (including communities and non-profit organizations)	Irregularly review and improve community's environmental needs. Sponsor for community events. Communication with local resident, groups, and media press Yieh Hsing's website Irregular interaction with community/local group, and media press.	Human Resources & Administration Division Tel: (07)611-1111, ext 136 E-mail : yhi21@yheco.com.tw Industrial Safety and Health Room Tel: (07)611-1111, ext 550 E-mail : yhm51@yheco.com.tw	Water Stewardship Waste Management Local Community GHG Emissions and Air Pollution Prevention

Stakeholders Engagement