Stakeholders Engagement

Stakeholders of YIEH HSING can be categorized into 8 groups: "supplier, contractor, subcontractor", "employees", "central or local governments", "customer or traders", "community/local groups, media reporters", "non-profit organizations", "industry peer, academic researcher", and "shareholders". YIEH HSING has established communication channels for these 8 groups of interest parties, and pays attention to issues and questions they are concerned while uses them as important reference to implement sustainable development. We also try to disclose indicators in the annual sustainability report for the stakeholders to get to know the corporate activity.
We submitted the sustainability report major important issues of 2022 to the board of directors on June 28th, 2022, in which stakeholders selected 6 Important Issues, including workplace diversity and equality, occupational safety and health, employee benefits and salary, talent recruits and retains, environment policy/management system, and waste management. It is submitted to the board of directors once a year.

Stakeholders Communication Channels Contacts for Reply Major Important Issues of 2022

Shareholders

  • Regularly hold annual shareholder meetings for the investors to vote and express their opinion.
  • Make public announcement of important information in accordance with the authority's regulation.
  • Regularly disclose financial reports, annual reports, information regarding shareholders' meetings, etc., as well as in electronic forms for online inquiries.
  • Regularly disclose monthly revenue on Yieh Hsing's website.
  • A message board is set up on the company website for shareholders to express their opinions.
  • Spokeperson: Sen-long Chen, President
    Tel:(07) 611-1111, ext 502
    E-mail : yh001@yheco.com.tw
  • Deputy Spokeperson: T. H. Wang, Sr.Assistant Vice president - Finance
    Tel:(07) 611-1111, ext 530
    E-mail : yh002@yheco.com.tw
  • Taipei Stock Affair Division
    Tel:(02) 2395-6780
  • Risk management
  • Product quality and innovative research and development
  • Labor relation
  • Environment policy/management system
  • Air pollution control
Central or Local Government
  • Yieh Hsing provides reports and replies to official letters in accordance with the regulation.
  • Conducts reviews and evaluation Yieh Hsing regularly.
  • Yieh Hsing participates in discussions, seminars, training, and forums held by the authority.
  • Human Resources & Administration Division : Mr. Huang, Manager
    Tel: (07)611-1111, ext 136
    E-mail : yhi21@yheco.com.tw
  • Electronic official letters exchange center by MOEA
  • Occupational safety and health
  • Workplace diversity and equality
  • Employee benefits and salary
Customers and Traders
  • YH sends sales or technical personnel to visit and have technical exchanges irregularly.
  • Customer satisfaction survey on products.
  • Customer having exchanges with Yieh Hsing through visits.
  • Information of products on Yieh Hsing's website, production process introduction, specification, and technology development.
  • Oversea Operation and Sales Global Marketing & Sales Division : Mr. Ho, Assistant Vice President
    Tel: 886-7-6123834
    E-mail : sales-yh@yheco.com.tw
  • Domestic Operation and Sales Carbon Steel Marketing & Sales Section : GMr. Jiang, Assistant manager
    Tel: (07) 6123831
    E-mail : yhm1@yheco.com.tw
    Stainless Steel Marketing & Sales Section:Mr.Wu Manager
    Tel:(07) 6123832
    E-mail : yhm1@yheco.com.tw
  • Occupational safety and health
  • Product quality and innovative research and development
  • Customer service management
  • Waste management
Peers, Academic personnel
  • Participate in stainless steel seminars and observation tours.
  • Peers, academic personnel visit Yieh Hsing for technical exchanges.
  • Industry-academia cooperation with I-Shou University.
  • Technical Division : Mr. Lee, Manager
    Tel : (07)611-1111, ext 123
    E-mail : yhp52@yheco.com.tw
  • Equipment Division: Mr. Fu, Manager
    Tel : (07)611-1111, ext 132
    E-mail : yhp26@yheco.com.tw
  • Occupational safety and health
  • Talent recruits and retains
  • Workplace diversity and equality
  • Labor relation
Employees
  • Establish Employees' Welfare Committee to promote employee welfare policy.
  • Set up mailbox to receive opinions from employees.
  • Regular employee health checkups and regular trainings on safety and health.
  • Set up internal employee website for information on operation and activity.
  • Employee trainings and incentives for innovative proposals.
If employee wants to learn more about rules, regulations or more, please visit the bulletin board on the Yieh Hsing's internal website.
  • Employee benefits and salary
  • Talent Recruits and retains
  • Workplace diversity and equality
  • Career development and education training
Suppliers, Contractors, Subcontractors
  • Conduct meetings with suppliers, contractors, and subcontractors.
  • Set up health and safety rules for supplier, contractor, and subcontractor.
  • Conduct educational trainings for emergencies.
  • Inspection on all machines.
  • Yieh Hsing provides regular safety announcements and checkups to them.
  • 2nd Global Marketing & Sales Section (Raw material steel billet purchase) : Mr. Xie, Assistant manager
    Direct line : 886-7-6120189
    E-mail : sales-yh@yheco.com.tw
  • Purchasing Section (Purchase for material and equipment) : Mr. Zheng, Team Leader
    Tel: (07)611-1111, ext 520
    E-mail : yhm062@yheco.com.tw
  • Industrial Safety and Health Room : Mr. Kao, Assistant Manager
    Tel: (07)611-1111, ext 550
    E-mail : yhm51@yheco.com.tw
  • Occupational safety and health
  • Talent recruits and retains
  • Workplace diversity and equality
  • Career development and education training
Community/Local groups, media press
  • Irregularly review and improve community's environmental needs.
  • Sponsor for community events.
  • Communication with local resident, groups, and media press
  • Yieh Hsing's website
  • Irregular interaction with community/local group, and media press.
  • Human Resources & Administration Division : Mr. Huang, Manager
    Tel: (07)611-1111, ext 136
    E-mail : yhi21@yheco.com.tw
  • Industrial Safety and Health Room : Mr. Kao, Assistant Manager
    Tel: (07)611-1111, ext 550
    E-mail : yhm51@yheco.com.tw
  • Occupational safety and health
  • Community participation and social welfare
  • Air pollution control
  • Climate change response
  • Water resource consumption and waste discharge control
Non-profit organizations
  • News on Yieh Hsing's website.
  • Conduct irregular interaction
  • Human Resources & Administration Division : Mr. Huang, Manager
    Tel: (07)611-1111, ext 136
    E-mail : yhi21@yheco.com.tw
  • Occupational safety and health
  • Supplier management
  • Energy management